Filed under: Misc. Gadgets

What’s that, you didn’t know AT&T was based in Texas? Yeah, ever since all those mergers (re-)created AT&T, its HQ has been in the former SBC offices in San Antonio, which is why certain services tend to roll out there first. It looks like the Alamo City isn’t quite big enough for Ma Bell, though — it’s just announced that it’s moving its corporate headquarters to Dallas in order to be closer to the airport. Yes, the airport. Dallas-Fort Worth Internation is country’s third-largest airport, and AT&T wants travel to and from HQ to be more convenient and cost-effective. AT&T also has about 1,300 different suppliers and vendors in the Dallas area who employ some 45,000 people, so moving closer to them seems like a no-brainer. The company’s Telecom Operations unit is staying put, however, so only about 700 of the 6,000 workers currently in San Antonio will be schlepping across the state. The transition should be completed within the year — here’s hoping some of those cost savings make their way down to us.

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Filed under: Cellphones

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Filed under: Cellphones

We’ve seen the Centro in its Sprint, AT&T, and Verizon (to name a few) iterations, but global roamers and free agents of all sorts will be delighted to know that Palm’s increasingly popular little smartphone is now available in a delicious unlocked GSM flavor. The device sports all the same specs as AT&T’s model, but clocks in with a $299 price tag and plain gray numberpad instead of the telco version’s shocking lime green variation. Alongside the carrier-free phone, Centros will also be nabbing a version of Google Maps with its “My Location” feature (long absent from GMaps on Palm phones). Current AT&T and Verizon customers as well as new unlocked owners will be able to download the app tomorrow, with a software update for Sprint later this Summer. Finally, you’ll all know where you are.

[Thanks to everyone who sent this in]

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Filed under: Cellphones

Klausner Technologies’ litigious ways have already proven successful with Vonage, and it now looks like the company has got what it wanted out of Apple as well, which it had sued (along with AT&T) back in December over the iPhone’s Visual Voicemail feature. As Reuters reports, both Apple and AT&T have agreed to license Klausner’s patents relating to Visual Voicemail, and settle the lawsuit that was brought against them, although any other details are expectedly light at the moment. It seems that Klausner isn’t quite content to sit on its patents just yet, however, with Reuters also reporting that the company is “in discussions” with both Comcast and Cablevision about them using the very same technology.

[Via CNET News.com]

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Filed under: Cellphones

Yesterday we went over a few of the more confusing bits of the iPhone 3G launch — and let’s be honest, the details of this launch are confusing as hell compared to the original go-round. Of course, there were a lot of burning questions to be answered from the audience, so we got an AT&T spokesperson to weigh in on what’s on your mind. The most surprising answer? Contrary to reports implying otherwise, AT&T pretty much categorically claims that no matter where you buy your iPhone 3G, be it from AT&T or Apple, you have to walk out of the store an activated customer. That means no in-home activation, and definitely no buying an iPhone for your friends or family. Check it out below, more questions after the break.

Chris asks: Can these devices be purchased and given as gifts?

No. You will need to walk out of the AT&T or Apple store with the device activated.

Continue reading iPhone 3G must be activated in-store (and other followup questions answered)

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Filed under: Cellphones

If you’re anything like us, just about everyone in your family has called you up this week to ask if you think they should get the iPhone 3G; it really doesn’t help matters that there’s just an absurd amount of (mis)information floating around about it right now, too. So this one’s for you and your fam — we’re dishing out the straight dope on iPhone 3G, a to z, so feel free to pass it on.

So, what’s with the new iPhone 3G?

Well, it’s pretty much the same iPhone as before — except now it’s down to $200, and has way faster 3G data, A-GPS (which is even better than regular GPS), as well as a flush headphone jack (which is great for anyone who doesn’t want to use Apple’s bundled headphones). Oh, and it’s also a little thinner around the edges, and a little thicker at the center. If you want to know what it was like to try out, check out our iPhone 3G hands-on.

How’d they get the price so low? The iPhone used to be crazy expensive.

Actually, depending on how you do the math it’s not actually cheaper. Now, in some countries the iPhone is free when you sign up for service, and in the US you’ll pay $200 for the 8GB model — half what it was a month ago — so you’re definitely paying less up front. But the data plans cost more now, so you might wind up spending more money over the long run.

Um, ok.

Look, gadgets only get cheaper as time goes on, and Apple’s sold enough iPhones to continue to lower their cost to manufacture each unit. But more importantly, Apple’s re-arranged its business deals to get carrier subsidies. Basically, what that means for Apple is they’ve decided to stop asking their carrier-partners for a cut of your monthly service fees. In exchange, the carriers have agreed to pay a significant chunk of the cost of your new iPhone 3G in order to get you to sign up.

So everybody supposedly wins: Apple sells more devices and still makes good money, AT&T gets more subscribers, and you get a cheaper iPhone. But there is a financial toll to this: AT&T estimates that helping you pay for your new iPhone will actually cost them $600 million through 2010. But clearly the numbers indicate that the short term cost will be worth it for them the long run.

Does that mean Apple doesn’t make as much money per phone?

For all we know Apple might actually be making more money per phone now. With the original iPhone 3G, you paid “full price” for an iPhone — $600 at its high point. Now you’ll be paying no more than $200 (and as little as nothing in some countries) for the 8GB model, so we don’t really know exactly how much of Apple’s price the carriers are knocking off. We think it’s fair to assume it’d still be in the $400-450 retail range, though, if it wasn’t subsidied. Which it is.

Continue reading iPhone 3G: everything you ever wanted to know (but were afraid to ask)

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Filed under: Cellphones

See that image above? Yeah, that’s a sexy new side angle of RIM’s BlackBerry Bold, and it’s coming to us courtesy of AT&T. Just as Sprint did with its fashionable Instinct, AT&T is launching a promotional site for the forthcoming BlackBerry in order to drum up interest and get you (re)informed. Straight from the carrier’s mouth, we’ve got GPRS / EDGE / UMTS / HSDPA support, integrated WiFi / GPS, 480 x 320 resolution display, a side-loaded memory slot, 1GB of built-in storage, a 624MHz CPU, 128MB of Flash memory, Bluetooth 2.0 with handsfree support and up to 5-hours of GSM talk time (13 days in standby). You’ll notice that the operator makes no mention of an exact release date, but we’re crossing our fingers and sticking to that leaked July timeframe until we hear otherwise.

[Thanks, Daryl]

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Filed under: Cellphones, Wireless

Just when we thought things were kosher between Starbucks, T-Mobile, and AT&T over the Wi-Fi switchover, it turns out that T-Mobile isn’t so happy with how the deal is playing out. They claimed Starbucks secretly colluded with AT&T to offer free WiFi access and left T-Mobile in the lurch. The lawsuit, filed last week in New York state court, alleges that AT&T and Starbucks weren’t sticking to the terms of the original agreement, which would have allowed T-Mobile customers to freely roam on the new AT&T service. Now, it seems, they’ve all entered into a “memorandum of understanding to resolve their disputes and are committed to providing a high quality WiFi experience for customers.” So far, though, we don’t know any details as to what this agreement will mean for T-Mobile WiFi subscribers, but we’ll keep an eye on this.

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Filed under: Cellphones, Handhelds

So wait just a second here — you say you have to activate the iPhone 3G in-store, and unlimited data is going to run another $10 a month? With the new model comes an entirely new way of doing business, it seems, and that brings on a whole slew of new questions for the good folks at AT&T. Here are a few we’ve managed to ask so far, the official answers, and in some cases, information we’ve managed to gather on the side.

Continue reading The iPhone 3G on AT&T: we ask the burning questions

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Filed under: Cellphones

Like many, you were probably planning on hanging back, sipping on Bacardi 151, and waiting for your new iPhone 3G to arrive in the mail following a timely pre-order. Unfortunately for your foot-kicked-onto-desk plans, Apple and AT&T have something else in mind. Word on the street is that you will not be able to purchase and / or activate a new device via any other method than in-store, thus doing a full 180 on the way the dream team was doing business last time around. So not only has Apple’s revenue sharing gone into that good night, but it appears the innovative DIY activation that was such a big deal this time last year is shuffling off as well. So what gives guys? And more importantly, why are you making us leave the house? Hear what AT&T reps had to say about it after the break.

Continue reading iPhone 3G purchase and activation will be in-store only

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Filed under: Cellphones, Handhelds

AT&T (well, Cingular at the time) and Apple entered into a very peculiar marriage of convenience to bring the original iPhone to American airwaves whereby AT&T shelled out cash to Cupertino each and every month for iPhone subscribers on its network (the exact terms were never publicized). Very simply, Apple had something good; they knew it and leveraged it to the very maximum of their ability, dangling the tantalizing prospect of endless publicity and droves of new customers in exchange for the deal. That same logic left Apple struggling to find partners in Europe, though, ultimately deploying the 2.5G model in just five markets there under AT&T-like terms.

Fast forward to July 2008 and the iPhone 3G, and the picture has changed just a bit. At least 70 countries will see the updated version before the year’s out, but why the sudden change of heart by the world’s carriers? Turns out the answer might lie in a revamped sales model that more closely mirrors the deals carriers set up with other manufacturers. AT&T has gone on the record saying that it’ll take a huge revenue hit — 10 to 12 cents per share both this year and next before finally planning on profitability in 2010 — in order to deeply subsidize the phone on its own accord, taking Apple and its precious monthly kickbacks out of the picture. This is presumably the same kind of setup Apple is offering to carriers around the globe, a setup that they’re already well acquainted with that provides a clear path to black ink (or so they would hope, anyway).

What does this mean for Apple, then? There’s some chatter that the move away from a monthly revenue model will “force” Apple into charging for firmware updates much the way it does for the iPod touch, but that’s not really a valid train of thought. We already know that Apple’s committed to updating iPhones at no charge, something it can do by virtue of its accounting model where it recognizes revenue from the sales of devices over time. That accounting model was chosen precisely because it looked best on paper while Apple was continuing to churn out fee-free upgrades, not because of the original revenue model in place with AT&T. For what it’s worth, they’re still going to be rolling in the dough; carriers, on the other hand, are going to be waiting a while to dig out of that deep subsidy hole.

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Filed under: Wireless

That deal AT&T whipped out of their hats to take over T-Mobile’s position as sole provider of WiFi at Starbucks? Turns out T-Mo is pissed about how the transition has gone down, and has filed suit against the buxx alleging collusion with AT&T, despite their supposedly exclusive agreement. Apparently T-Mo was basically allowed to run out its time serving and promoting WiFi service while Starbucks shops slowly converted over to AT&T. But T-Mo feels like it’s basically been pushed out (you don’t say!), claiming only two markets (San Antonio and Bakersfield) have actually legitimately transitioned to AT&T — far too little for Starbucks to come off like T-Mo service is done and over. We don’t know how much the suit’s worth in damages, but it sounds like they’ll be after a lot more cash than their magenta-related filings have brought in.

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Filed under: Cellphones

With all this hubbub floating around about the elusive 3G iPhone, let us not forget about the latest touchscreen smartphone to land at AT&T: LG’s Vu. After getting official earlier this month, we were able to sit down with the Mobile TV-supporting handset and form a few opinions of our own. Here, however, we’re interested in your take — do you feel the $549.99 (or $299.99 on contract) price tag is reasonable for what you get? Are you pleased with the hardware / software? Are you feeling buyer’s remorse like never before? Go on and spill it, we’re all friends here.

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Filed under: Cellphones

We really, really hope you didn’t ink a contract with AT&T over the weekend. If so, casually close your browser and attempt to avoid this post forever. Right on cue, AT&T has implemented its consumer-friendly prorated early termination fee, which enables new and renewing subscribers to have their $175 ETF drop by $5 each month they stick with the carrier and pay their bill. Yeah, the burn rate isn’t exactly the greatest — after all, you’ll still owe $60 if you cancel with a month remaining — but it’s certainly a move in the right direction.

[Via phonemag]

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Filed under: Cellphones, Wireless

According to the Boy Genius, it’s not just iPhone users that will be getting / not getting the telco’s WiFi on the house — the company has plans to offer use of its hotspots for free to Laptop Connect and smartphone users. An internal memo from the provider appears to state that effective May 20th, anyone with a $60 or higher Laptop Connect plan will be able to take a ride on AT&T’s networks in 17,000 locations, and the service will be extended to smartphone users later in the year. Of course, the company hasn’t exactly wowed us with its rollout of this service for iPhone customers, so don’t be surprised if nothing goes the way it’s planned.

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Filed under: Cellphones

See how easy it is everyone? All that’s required to snag a BlackBerry Bold well before its public release is to become a Grammy award-winning artist, sell out shows worldwide, date a smattering of superstars and convince Fender to create and sell your own branded guitar. While you’re off working on step one, John Mayer is living it up with his brand new BlackBerry Bold. Granted, he can’t claim to be the very first with said handset, but it’s likely the first completely legitimate edition let loose. Of course, once you’ve landed the Curve and MacBook Air before everyone else on the planet, snagging a Bold is just child’s play.

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Filed under: Cellphones, Handhelds

We’ve just received an official statement from AT&T regarding the presence of an “iPhone Black” on its model selector earlier today: “The reference to ‘iPhone Black’ was simply a temporary placeholder used over the weekend for a scheduled catalog update. It was meant to temporarily distinguish the various iPhone models-4GB, 8GB and 16GB-but was never reassigned. We’re changing the site now.” Makes total sense, right? Three models of iPhone, two placeholders: iPhone and iPhone Black. You know, because “Black” has so much to do with memory capacity, and is easier to remember than 4, 8, or 16GB — never mind the fact that we have good intel suggesting that the next-gen device is glossy black.

Also, AT&T, we know those cigarettes are yours, so you can stop telling us you were “just carrying them for a friend.” We’re not stupid, you know.

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Filed under: Cellphones

Granted, we haven’t heard anything thus far about which carrier would be offering up the recently-made-official BlackBerry Bold, but we can’t say we’re too shocked to hear that it will indeed be AT&T. In a report highlighting the recent boost in RIM’s stock price, it’s noted that AT&T will be “the exclusive carrier for the Bold in the US,” though we have all ideas the other major US carriers will be following suit shortly, probably with redubbed handsets. We know, you’re hungry for a price to mull over, but sadly, it’s not meal time just yet.

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Filed under: Cellphones

Good news and bad news on the imminent 3G iPhone front. O2 apparently got another batch of 16 giggers in stock, since it’s currently accepting orders, while the 8GB remains out of stock, and both phones remain unavailable on the US and UK Apple Stores. More encouraging, however, is the new listing of an “iPhone Black” model on AT&T’s account management site. There’s nothing else on the site to hint at specs or release or whether this is indeed the upcoming 3G iPhone, but it does fall in line with the word we have on a glossy black back for the much anticipated phone. Whether all this means we have weeks or months to wait is anyone’s guess, but there are plenty of encouraging signs out there for the true believers to cling onto.

[Thanks to everyone who sent this in]

Update: Telecom Italia Mobile’s Executive VP Luigi Licciardi claims they’ll be selling the iPhone 3G next month. How’s that for clarity? [Thanks, Giovanni]

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Filed under: Cellphones, Handhelds, Wireless

Hey, do you guys want to hear our AT&T impression? It’s pretty awesome. Okay, okay, here it goes: “Great news, we’re offering free WiFi to iPhone users! Wait, no we’re not. Yes we are! Oh, no, wait, cancel that.” Pretty spot-on, right? Sadly, it looks like we might need something else to rag on shortly, since an AT&T spokesman started clearing the air with the New York Times late last week. The bottom line — for the moment, anyway — is that AT&T has “long planned” to offer up its WiFi hotspots as a free value-add for the iPhone and all of the other WiFi-equipped devices in its arsenal, but that the brief enabling of the feature thus far and the mention on AT&T’s site were results of human error, and the company isn’t prepared at this point to commit to an actual launch date or details on how the service will work. Hey, at least we know we’re not just suffering from some brutal hallucinations now.

[Via TUAW]

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