Apple apologizes for its MobileMe mess, admits bungle on “push,” offers 30-days free

July 16th, 2008 by

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digg_url = ‘http://digg.com/apple/Shocker_Apple_actually_apologizes_to_MobileMe_customers’; After six long days, Apple has issued an official statement on the debacle that was / is the MobileMe transition, and has offered a 30-day extension to contracts as an olive branch to disgruntled users. According to a form letter being sent to subscribers, the company openly admits that the switch to MobileMe was “a lot rockier than hoped,” and claims that the service is now running smoothly. Additionally (and somewhat surprisingly) Apple rescinded its use of the word “push” to cover all of its services, conceding that while there is indeed push to-and-from iPhones and the “cloud,” computers are still being polled every 15 minutes… which is the same as .Mac (and honestly Apple, you didn’t know that wasn’t technically push?). We suppose this would be all well and good provided that MobileMe was actually functioning as advertised, but indications from readers — and our own testing — suggest otherwise. Customers are still having difficulties with email and syncing between iPhones and the cloud (duplicate messages, deleted messages that don’t leave the inbox, etc.), the advertised “auto-complete” on mail addressing doesn’t function at all, and calendars are plagued with small moving / deletion problems, as well as being unable to sync subscriptions… and that’s just off the top of our head (see the company’s support forums for more). The 30-day extension is a nice gesture Apple, but we’re thinking customers would prefer a service that works as advertised.

[Thanks to everyone who sent this in]

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Posted in iPhone, Apple, sync, launch, Calendar, transition, contacts, email, .mac, iphone 3g, Iphone3g, mobileme, calendars, push, webmail | No Comments »

2010 Ford Fusion features 8.5-inch touchscreen

June 11th, 2008 by

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We already saw a demo of the next-gen version of Ford Sync, but it looks like what we saw was just a taste — our friends over at Autoblog scored some shots of the 2010 Ford Fusion’s interior, and it features a monster 8.5-inch touchscreen, which will also apparently make it into the 2009 F-150 pickup truck. It’s not clear how much the system will control or how much it’ll cost, but you can bet it’s not nearly as sweet as the 1979 Atari Riviera. Hit the read link for a couple full size shots.

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Posted in cars, ford, ford sync, FordSync, sync, fusion, touchscreen | No Comments »

Video: Microsoft’s next-gen SYNC finds cheap gas then blows our doors off

May 27th, 2008 by

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Microsoft’s and Ford’s next generation SYNC has official taken us from our origin at Smittenville to the rural outpost of Gobsmacked. The new SYNC adds 911 Assist, SIRIUS Travel Link navigation, and DVD playback on a large 8- or 6.5-inch touchscreen display depending upon the guzzler you choose. The full $1,995 navigation option (or $395 for just the voice-controlled SYNC) is available exclusively on Ford’s 2009 Escape, Escape hybrid, Flex, Lincoln MKS and F150 before rolling out to the rest of Ford’s fleet. A new 10GB hard drive “Jukebox” has also been added which allows you to insert a CD, lookup the Gracenote CDDB info (including cover art) from the pre-installed database, and then rip the audio back to the disk if you choose. Rounding out the features are Sirius Radio (of course); aux-in and USB-in device (yes, iPods) support; voice commands; steaming audio and SMS text to voice read-out from Bluetooth enabled-phones; and several real-time, Sirius Travel Link services such as traffic data, weather detail, sports info, movies listings, and even gas prices at nearby pumps. Timely. Video walkthrough after the break.

[Via Autospies]

Continue reading Video: Microsoft’s next-gen SYNC finds cheap gas then blows our doors off

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Posted in Microsoft, ford, sync, sirius, escape, SIRIUS Travel Link, SiriusTravelLink, flex, escape hybrid, EscapeHybrid, f150, mks, travel link, TravelLink | No Comments »

Microsoft to bring Sync to other carmakers as Microsoft Auto in November

May 7th, 2008 by

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Our experiences with Microsoft’s Sync in Ford cars has been mostly a comedy of voice-recognition errors (we’ll never forget our rental at CES blasting NWA in response to “Play artist: David Bowie”), but it looks like other automakers will be able to join in the confusing fun in November, when Microsoft’s exclusive contract with Ford runs out. Hyundai and Kia are the first to sign up for what’s now being branded Microsoft Auto, and while it’s not exactly clear what their versions of the system will look like, you can expect the same basic features as Sync, as well as some new capabilities like navigation and emergency-response services. Microsoft also says that Auto will be available for “general release to the automotive community,” which could lead to the inclusion of the OS on aftermarket gear as well. Let’s just hope they tune the system to figure out the difference between Ziggy Stardust and Eazy-E, eh?

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Posted in Microsoft, ford sync, FordSync, sync, auto, microsoft auto, MicrosoftAuto | No Comments »

Microsoft’s Sync tech to come to Hyundai, Kia, Ford asks “but what about us?”

May 6th, 2008 by

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Once thought to be the exclusive domain of Ford, Sync-like technology looks to be coming to Hyundai and Kia cars by 2010. While Microsoft and Hyundai aren’t calling the technology Sync officially, the new “music and information system” will be a voice-controlled interface that links mobile devices to car stereos, complete with remote firmware updates. Sounds a lot like Sync to us. Interestingly, only later versions will include multimedia and navigation-related features. This is a curious omission — why would Hyundai need Microsoft’s help just to plug in some iPods? The product will be made official at a ceremony in Seoul attended by Bill Gates and Hyundai Kia Automotive Group Chairman Chung Moon-koo. Cocktail hour and family photos to follow immediately.

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Posted in Microsoft, sync, Hyundai, kia | No Comments »

Microsoft’s Sync tech to come to Hyundai and Kia, Ford asks “but what about us?”

May 6th, 2008 by

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Once thought to be the exclusive domain of Ford, Sync-like technology looks to be coming to Hyundai and Kia cars by 2010. While Microsoft and Hyundai aren’t calling the technology Sync officially, the new “music and information system” will be a voice-controlled interface that links mobile devices to car stereos, complete with remote firmware updates. Sounds a lot like Sync to us. Interestingly, only later versions will include multimedia and navigation-related features. This is a curious omission — why would Hyundai need Microsoft’s help just to plug in some iPods? The product will be made official at a ceremony in Seoul attended by Bill Gates and Hyundai Kia Automotive Group Chairman Chung Moon-koo. Cocktail hour and family photos to follow immediately.

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Posted in Microsoft, sync, Hyundai, kia | No Comments »

Microsoft speculates on ad-supported Sync

March 2nd, 2008 by

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Apparently, Microsoft has plans for Sync that extend beyond the standard voice-activation scheme they’ve got going right now. The company wants to deliver a wider range of network connectivity for in-car use, and they’re debating the possibility of moving away from subscription-based services to an ad-funded scenario. What exactly does that mean? We’ll let Martin Thall, general manager of Microsoft’s Automotive Business Unit explain: “We know where you are and we know where you’re headed,” he says, seemingly unaware of the Orwellian implications. “We could target that advertising directly to your car.” You getting that? Targeted ads. In your car. While you’re driving. Apparently, execs don’t think you’ll mind being bombarded inside your vehicle because you’re, “used to advertising in the car. We hear ads on the radio and see billboards on the road.” Of course, this is speculation on future technologies, so nothing is set in stone — hopefully someone comes to their senses before our hovercar interiors glitter with holographic spam.

 

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Posted in Microsoft, automobiles, cars, sync, vehicles, ad supported, AdSupported, voice activated, voice command, VoiceActivated, VoiceCommand | No Comments »

Video: Ford offers 2009 F-150 with in-dash computer, printer, EVDO, GPS, and RFID tool tracking

February 6th, 2008 by

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Our dirtier, hairier sisters over at autoblog had the chance to get up close and personal with Ford’s 2009 F-150 at the Chicago Auto Show. Notable to gadget ruffians, and those of you posing as such on the suburban trek to the ice cream social, is Ford’s new “Work Solutions” option. It features a Microsoft Sync-powered in-dash computer (with wireless keyboard, Bluetooth printer, 6.5-inch touch-screen) from Magneti Marelli with built-in Sprint Mobile Broadband and Garmin GPS. It also features an RFID-equipped Tool Link system built in partnership with DEWALT and ThingMagic for a real-time inventory of your RFID tagged tools. The FWS option will be available on all 2009 F-150 XL, STX, XLT and FX4 trucks; F-Series Super Duty XL, XLT and FX4 trucks; and all 2009 E-Series vans. Couple FWS with Sony’s 700 watt, 5.1channel, 10-speaker system and Sirius Travel Link options already announced for the F-150 and we might have to take the Engadget Mansion mobile. Video after the break.

[Thanks, K Banton]

Continue reading Video: Ford offers 2009 F-150 with in-dash computer, printer, EVDO, GPS, and RFID tool tracking

 

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Posted in Microsoft, sprint, ford, sync, rfid, garmin, truck, dewalt, f-150, Magneti Marelli, MagnetiMarelli, thingmagic | No Comments »

Ford shows off Sirius Travel Link: real-time data for your navi

January 5th, 2008 by

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Sure, Microsoft’s Sync isn’t a half bad addition to the motorcars equipped with it, but this inclusion really gets the saliva glands working. Debuting at CES, the Sirius Travel Link system will enable owners to obtain “up-to-the-minute information and entertainment content through the vehicle’s navigation system.” More specifically, motorists will be able to fetch current gas prices from a database of stations, local, real-time traffic information in 78 markets, coast-to-coast weather information, sports scores and even movie listings. The system will officially launch in the 2009 Lincoln MKS, and while specifics (like pricing) aren’t mentioned, we do know that it’ll be offered in “multiple” Ford, Lincoln, and Mercury vehicles by the year’s end.

[Via AutoblogGreen]

 

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Posted in navi, navigation, ford, sync, lincoln, mercury, in-car, nav, sirius, ces 2008, Ces2008, Lincoln MKS, LincolnMks, SIRIUS Travel Link, SiriusTravelLink, Xanavi | No Comments »

Keyspan intros iPod Sync Cable for Ford Sync media system

October 9th, 2007 by

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Ford’s Sync infotainment platform may not be helping/distracting all that many drivers just yet, but Keyspan isn’t ignoring those early adopters out there, with it now introducing what may well be the first accessory for the platform. That distinction, as you might expect, goes to the company’s new iPod Sync cable, which’ll work with everything from the first generation iPod mini to the recently-released iPod touch. In addition to displaying iPod content on the Sync’s screen, the cable will also let you control the iPod from the Sync media system, and it’ll even charge the iPod while it’s connected (although only when the vehicle is running). You will have to fork over a somewhat hefty $50 for that convenience, however, which Keyspan will gladly take from you right now.

 

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Office Depot Featured Gadget: Xbox 360 Platinum System Packs the power to bring games to life!

Posted in ipod, ford sync, FordSync, sync, ipod cable, ipod sync cable, IpodCable, IpodSyncCable, keyspan | No Comments »

Hands-on with the Ford Sync infotainment platform

September 26th, 2007 by

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With Microsoft having injected itself into almost all aspects of our daily lives — from work to play to communication — it only makes sense that the software giant would try to own those rare stretches of time when we’re not using a Windows product or playing on our Xbox. The most obvious contender for the firm’s next conquest are those automobiles we tend to spend so much time in, and so Microsoft decided to team up with Ford last year to develop a standardized in-car infotainment platform called Sync. As with most of the company’s products, there’s not a ton of innovation here — except for maybe the Zune compatibility — but what it will probably succeed in doing is bringing higher-end features like navigation and Bluetooth calling to a more mainstream audience. We got to spend a little time with a (non-moving) Sync-equipped Ford Edge at last night’s DigitalLife kick-off event, and what surprised us most was not the functionality, but rather the complete lack of Microsoft-branding on any of the screens. No Start menu, no Windows logo, no Clippy — no nothing. Not that we’re complaining: we just would have liked to be at that meeting where Detroit reminded Redmond whose name was on the vehicle. Check out the gallery below for some more pics, and then head over to Autoblog for even more in-depth Sync action along with a video walkthrough….

 

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Office Depot Featured Gadget: Xbox 360 Platinum System Packs the power to bring games to life!

Posted in Microsoft, cars, zune, bluetooth, ford, ford sync, FordSync, hands-on, sync | No Comments »

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