Filed under: HDTV, Home Entertainment

Far from being the first time Time Warner Cable has upset its subscriber base, the Los Angeles city attorney’s office is pulling a Dee Snider and refusing to take the carrier’s lackluster service anymore. In a 25-page lawsuit, the city is alleging that the operator “caused major havoc and distress” two years ago when it “failed to live up to its part of the franchise cable agreement requiring that a company answer subscribers’ calls within 30 seconds and begin repairs of service interruptions within 24 hours of notification in 90% of its calls for service.” The suit claims that no more than 60% of customer calls were answered in time, and cable / internet service was said to be “so intermittent and inferior in quality that it was not much better than no service at all.” Not surprisingly, TWC representatives chose not to comment on the whole ordeal, but the outfit could face civil penalties of tens of millions of crisp US dollars in the case. Should’ve picked up the phone, TWC — it would’ve been easier than picking up this tab.

[Image courtesy of Web 2 Concepts, thanks Scott]

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Filed under: Home Entertainment, Wireless, Networking

Shortly after hearing TiVo’s top dog speak of a “whole home model” to reduce the amount of STBs required for entertaining individuals in various rooms, along comes Time Warner Cable’s chief executive talking up some innovation of its own. We’ll be frank — we’re not entirely sure what Glenn Britt is getting at here, but through a broken series of quotes, we’re led to believe that the carrier is prepping some “equipment” that will easily bring internet content to TVs. Not like there isn’t a perfect solution for this quandary already, but we digress. Specifically, he mentions a ” new wireless cable modem that will allow you to network everything in your house,” which is about as broad / vague as you can get. Nevertheless, it’s enough to keep us watchin’, though we can’t say our expectations are extraordinarily high. [Disclosure: Engadget is part of the Time Warner family]

[Via eHomeUpgrade]

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Filed under: Wireless

We’ve definitely heard this one before, but the buzz around a proposed $12B WiMAX partnership between Sprint, Clearwire, Comcast, Time Warner Cable, Intel, and Google is deafening right now, all based on a report in the Wall Street Journal. The plan is for Sprint to merge its XOHM wireless broadband division with Clearwire, and then take a total of $3.2B in investments from a host of other players: $1.05B from Comcast, $1B from Intel, $550M from Time Warner Cable, $500M from Google, and $100M from Bright House. The resulting company will be worth some $12B, and the WSJ says investors have given their final approval for the deal — a rumor we’ve already heard with no meaningful result, so take it with a grain of salt. Or a whole salt lick, actually. We’re not certain why Big Cable is so eager to dump money on Sprint after two previous ventures both folded recently, but if this goes down, it’s a pretty big boost for WiMAX, which was looking pretty sickly lately. Still, asking consumers to have faith in Sprint and Comcast and Time Warner Cable is pretty ballsy — between the three of them, they’ve probably burned everyone in America. We’ll see where this goes — we should have something official pretty soon, according to the Journal.

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Filed under: HDTV, Home Entertainment, Networking

Time Warner Cable, which just endeared itself to New Yorkers with a whole mess of HD channels, is finally getting a full break from parent company and all-around media conglomerate Time Warner. This has been speculated about for years, and a portion of TWC was spun off into Bright House Networks in 2003, but the clean break should give both companies a good shot at doing what they both do best: raking in obscene amounts of cash. There’s no word on the timeline or method for the spin off just yet, only a promise to finalize an agreement “soon.” [Disclosure: Engadget is part of the Time Warner family]

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Filed under: Wireless

As unlikely as this sounds, rivals Time Warner Cable and Comcast are apparently in talks with Sprint and Clearwire over establishing a nationwide WiMAX network. According to a report in the Wall Street Journal, the companies are scrambling to get a deal wrapped up by CTIA — which takes place at the beginning of April — and could see an influx of cash from both Google and Intel in excess of $1 billion. It seems the odd-couple partners are keen to cut into heavyweights Verizon and AT&T’s ever-expanding range of at-home and mobile services by offering their own take on a high-speed data and voice system to consumers. Clearly this combination would deflate AT&T and Verizon’s big FCC bandwidth-nabs a little (and it explains why the cable players weren’t interested in the 700MHz auction), but it’s questionable whether this rag-tag team of wild card players would seriously court the public’s eye. They say America loves an underdog — even if it’s a gigantic, super-rich, corporate underdog.

[Via mocoNews]

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